Refund, Cancellation & Rescheduling Policy
At Not Dead Yet Nutrition & Performance, we value your commitment and ours. Our services require dedicated time, planning, and individualized support, which is why we maintain the following policies.
Refund Policy
All sales are final.
No refunds will be issued for:
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Monthly nutrition coaching
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Nutrition + training coaching packages
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One-time consultations
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Training plans
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Fight camp or weight cut coaching
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Personal training sessions or packages
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Any other services purchased through Not Dead Yet Nutrition & Performance
By purchasing services, you acknowledge and agree to this refund policy.
Coaching Cancellation Policy
Clients enrolled in recurring coaching services may cancel at any time.
To avoid being charged for the next billing cycle, cancellation requests must be submitted at least 48 hours before the next scheduled payment date.
No partial refunds will be issued for unused time within an active billing period.
Personal Training Cancellation & Rescheduling Policy
We understand that life happens. If you need to cancel or reschedule a training session, we ask for at least 24 hours' notice.
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Cancellations made with more than 24 hours' notice may be rescheduled without penalty.
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Cancellations made with less than 24 hours' notice will result in the session being forfeited.
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No-shows will result in the session being forfeited.
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Exceptions may be made for emergencies at the coach's discretion.
Unused sessions do not have cash value and are not eligible for refunds.
Questions
If you have questions regarding these policies, please contact us before purchasing services. We are happy to provide clarification so there are no surprises.
